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How Call Center Location Impacts Customer Satisfaction and Business Performance
How Call Center Location Impacts Customer Satisfaction and Business Performance
Mastering call center performance starts with geography: Location impacts accent clarity, labor quality, turnover and—ultimately—customer satisfaction.” In today’s competitive landscape, call center g…
Aug 18, 2025 7:00:00 AM
Top Five Tips for Implementing a Site Selection Plan for Industrial Consolidation in 2025
Top Five Tips for Implementing a Site Selection Plan for Industrial Consolidation in 2025
As the industrial sector navigates inflationary pressures, supply chain shifts, and the rising cost of capital, many companies are consolidating facilities to streamline operations and reduce overhead…
Aug 16, 2025 8:30:00 AM
One Chapter Closes, Another Begins: Spotlight on Louisiana’s New High Impact Jobs Program
One Chapter Closes, Another Begins: Spotlight on Louisiana’s New High Impact Jobs Program
Editor's note: This article was updated on August 18, 2025 with additional information. First launched in the mid-1990s, Louisiana's Quality Jobs (QJ) Program, widely regarded as a cornerstone of the …
Aug 15, 2025 7:00:00 AM
